downtown west palm beach IKE kiosk on clematis street

How To Add A Business To An IKE Kiosk

Categories: How To, West Palm BeachPublished On: June 30th, 20254.3 min read

What is an IKE Kiosk?

IKE (Interactive Kiosk Experience) kiosks are digital, touch-screen devices designed to enhance the pedestrian experience in urban areas. They work by providing information and services to both locals and visitors, functioning as both a wayfinding tool and a communication platform.

IKE Kiosks provide more than an interactive map experience. They are dual-sided touchscreens, maximizing visibility and multi-person use. The Kiosks support multiple languages and feature real-time updates.

According to The Palm Beach Post,

West Palm Beach is working with a Columbus, Ohio-based firm to have as many as 20 interactive, wayfinding kiosks installed in the downtown area.

The kiosks would display advertising until they are touched by a pedestrian. That touch would prompt the kiosk’s interactive landscape application, which would offer information on everything from directions to a particular restaurant to what time a show starts at the Kravis Center for the Performing Arts.

The tentative agreement between West Palm Beach and IKE calls for a five-year contract with two five-year automatic renewals based on performance, usage and market conditions.

How To List your Business on West Palm Beach’s IKE Kiosks

Wondering how to get your business listed on the IKE Kiosks in Downtown West Palm Beach, Florida?

It’s as simple as setting up your Google Business listing. The IKE Kiosk utilizes the information you put into your Google Business profile to keep itself updated. Because many of IKE’s searchable categories function as directory listings, it’s critical to keep your information up to date, accurate, and robust.

Below we’re going to go through the process so you can add your business to the IKE Kiosks in Downtown West Palm Beach, Florida.

google my business help

Business Name – Add the name of your business. If your business exists, Google may suggest it. If the suggestion is incorrect, proceed to enter your information.

google my business help

Business Category – Begin typing the main category that describes your business. If you’re unsure, it can be changed later so pick the option that best describes your business.

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Physical Location – Do you want to add a location customers can visit, like a store or office? This location will show up on Google Maps and Search results when customers are looking for your business

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Enter your business address – Add a location where customers can visit your business in person. Be specific – include any suite number!

Deliveries – Do you provide deliveries or home and office visits? For example, if you visit or deliver to your customers, you can let them know where you are willing to go

google my business help

Business Category – Begin typing the main category that describes your business. If you’re unsure, it can be changed later so pick the option that best describes your business.

google my business help

Phone & Website – What contact details do you want to show to customers? Help customers get in touch by including this info on your listing. Later on, you’ll be able to add a reservation link in a different place.

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Get Verified – You may have options for listing verification. This could be a phone call, a business video, or a physical post-card sent in the mail. Select the option that makes the most sense for you, and proceed with the instructions. Verification can take time, up to 5 days in some instances.

You can also select to Verify Later, where you’re able to proceed with entering your business information without making it visible to the public. Verification can be completed at a later time.

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Hours – Add your business hours. Be as detailed as you can. Later in the listing process, you’ll be able to add holidays, happy hours, and other special hour options.

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Category Specific Questions – Depending on your main category, you will have additional options and details to add. For instance, Restaurants have options for Dine-in, Takeout, Curbside, Drive-through, Delivery, and more. be sure to add as many details as you can. The more, the better.

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Add business description – Let customers learn more about your business by adding a description to your Business Profile on Search, Maps, and other Google services.

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Add photos – include the inside and outside of your business, your products, your food, and your menu.

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Advertise – this advertising IS NOT FOR THE IKE KIOSK. This advertising is for Google Ads. Skip this if you want.

google my business help

Custom Domain – this IS NOT FOR THE IKE KIOSK. This is for Google. Skip this if you want.